Last updated: August 2026

1. Scope of Service

These Rental Terms & Conditions apply to the rental of the Iridium 9575 Extreme satellite phone, including the satellite handset, SIM card and standard accessories supplied with the rental.

By placing an order, the customer confirms that they have read, understood and accepted these Rental Terms & Conditions.

The service is intended for temporary satellite communication in areas where terrestrial mobile networks are unavailable or unreliable.

2. Rental Plans

The following rental plans are available:

Weekly Rental – Essential

€59 HT / week

Includes:

Iridium 9575 Extreme satellite phone
Active Iridium SIM card
Satellite service
No voice minutes included
Calls charged according to the applicable rate

Weekly Rental – 15 Minutes

€79 HT / week

Includes:

Iridium 9575 Extreme satellite phone
Active Iridium SIM card
15 minutes of outgoing voice calls
Incoming calls
Standard accessories

Additional outgoing voice usage is charged at:

€1.90 HT per additional minute

Monthly Rental – 60 Minutes

€229 HT / month

Includes:

Iridium 9575 Extreme satellite phone
Active Iridium SIM card
60 minutes of outgoing voice calls
Incoming calls
Standard accessories

Additional outgoing voice usage is charged at:

€1.90 HT per additional minute

Unused included minutes expire at the end of the rental period and are not refundable or transferable to another rental period unless otherwise agreed in writing.

3. Rental Period

The rental period begins on the date specified in the customer’s order and continues for the agreed rental period.

A weekly rental corresponds to 7 consecutive days.

A monthly rental corresponds to 30 consecutive days, unless otherwise specified in the order.

The customer must return the equipment immediately after the end of the rental period.

Late returns may result in additional rental charges.

4. Shipping & Delivery

Europe Only

We currently deliver rental equipment only to destinations within Europe.

The standard outbound shipping fee is:

€19 per shipment

The applicable shipping fee is added to the rental price at checkout.

Delivery times may vary depending on the destination, carrier and customs or transport conditions.

The customer is responsible for providing a complete and accurate delivery address and ensuring that someone is available to receive the equipment.

We are not responsible for delays caused by the carrier, incorrect delivery information, absence of the recipient, strikes, transport disruptions or circumstances beyond our reasonable control.

5. Return of Equipment

The customer must return the Iridium 9575 Extreme and all supplied accessories immediately after the rental period ends.

The equipment must be returned in the same condition in which it was received, allowing for normal and reasonable use.

The customer is responsible for ensuring that the equipment is securely packaged for return.

Return shipping arrangements and any applicable return shipping costs will be specified in the customer’s order or booking confirmation.

6. Equipment Responsibility

The customer is responsible for the equipment throughout the rental period.

This includes the handset, SIM card, battery, charger, antenna and any other accessories supplied with the rental.

The customer must not:

Sell, transfer or sub-rent the equipment;
Remove or replace the SIM card;
Attempt to repair or modify the handset;
Open or disassemble the equipment;
Use the equipment for unlawful purposes;
Allow unauthorized third parties to use the equipment.

The customer must immediately notify the rental company if the equipment is lost, stolen, damaged or malfunctioning.

7. Loss, Theft or Damage

The customer may be held responsible for the cost of repair or replacement resulting from:

Loss;
Theft;
Misuse;
Negligence;
Accidental damage beyond normal wear and tear;
Failure to return the equipment or accessories.

The maximum replacement charge will correspond to the reasonable replacement cost of the equipment and accessories concerned, subject to the applicable rental agreement and any deposit or insurance selected by the customer.

8. Satellite Communication Charges

Voice communication is provided through the Iridium satellite network.

Included minutes apply only to eligible outgoing voice calls under the selected rental plan.

Additional communication charges may apply for:

Additional voice calls;
SMS;
Data services;
Special or premium numbers;
Other satellite services not expressly included in the selected rental plan.

Usage is measured according to the applicable Iridium billing system.

The customer is responsible for all communication charges generated during the rental period.

9. Fair Use

The rental service is intended for normal personal, professional, travel, expedition and emergency communication.

The service must not be used for:

Automated calling systems;
Continuous or excessive commercial calling;
Resale of satellite communication services;
Fraudulent activity;
Illegal activity;
Any activity that violates applicable telecommunications regulations.

We reserve the right to suspend service where there is reasonable evidence of abuse, fraud or unlawful use.

10. Emergency Communications

The Iridium 9575 Extreme may be used for emergency communications.

However, the customer acknowledges that satellite communication is subject to environmental conditions, satellite visibility, equipment condition, network availability and other factors beyond our control.

The rental company does not guarantee that an emergency call or message will always connect successfully.

The customer remains responsible for having appropriate emergency procedures and backup arrangements for their activity.

11. SIM Card

The SIM card supplied with the equipment remains the property of the service provider or rental company, as applicable.

The SIM card may only be used with the equipment and service for which it has been provided.

The customer must not transfer the SIM card to another person, device or account without prior written authorization.

12. Cancellation

Cancellation terms depend on the time of cancellation and the status of the order.

If the equipment has already been dispatched, shipping and handling costs may be non-refundable.

Any refund will be processed according to the applicable cancellation policy displayed at the time of booking.

13. Extension of Rental

Customers may request an extension of the rental period before the original rental period expires.

Extensions are subject to equipment availability.

Additional rental charges will apply according to the applicable weekly or monthly rate.

14. Pricing

All prices displayed in these Rental Terms & Conditions are exclusive of VAT (HT) unless expressly stated otherwise.

The applicable VAT rate depends on the customer’s location, customer status and applicable European tax regulations.

Shipping charges are additional.

Standard outbound shipping is:

€19 per shipment within the supported European delivery area.

15. Availability

Equipment availability is not guaranteed until the rental booking has been confirmed by the rental company.

A confirmed booking is subject to equipment availability and successful payment or authorization.

16. Data and Usage Records

Satellite communication usage may be recorded by the Iridium network and/or service provider for billing, technical, security and regulatory purposes.

Communication records may be retained in accordance with applicable laws and the provider’s privacy policy.

17. Limitation of Liability

The rental company is not responsible for loss, damage, delay or interruption resulting from circumstances beyond its reasonable control, including:

Satellite network interruptions;
Network congestion;
Satellite visibility limitations;
Weather or environmental conditions;
Equipment failure caused by misuse;
Carrier delays;
Natural disasters;
Government restrictions;
War, civil unrest or other force majeure events.

The customer remains responsible for determining whether satellite communication is suitable for their particular activity.

18. Governing Terms

The rental agreement is subject to the laws and consumer protection regulations applicable to the transaction and the customer’s place of residence, where mandatory.

Nothing in these Terms & Conditions is intended to limit any mandatory rights granted to consumers under applicable law.

19. Customer Acceptance

By completing a rental order, the customer confirms that:

They are authorized to rent and use the equipment;
They have read and accepted these Rental Terms & Conditions;
They will use the equipment lawfully and responsibly;
They will return the equipment and accessories on time;
They accept responsibility for communication charges generated during the rental period.

Rental Summary

Rental Plan	Price	Included Voice
Weekly Essential	€59 HT / 7 days	0 minutes
Weekly 15	€79 HT / 7 days	15 minutes
Monthly 60	€229 HT / 30 days	60 minutes
Additional voice usage	€1.90 HT / minute	—
European delivery	€19 / shipment	—

Equipment: Iridium 9575 Extreme
Coverage: Iridium satellite network
Delivery area: Europe only